Wency Guerrero is a strategic Learning & Development leader with 19 years of experience in shaping global training initiatives. They served as the Head of L&D Europe at TDCX since 2022, after holding various positions including Senior Learning and Development Manager and Global Head of Digital Learning. Previously, Wency was a Senior Training and Quality Manager at WebPros and an Assistant Manager of Training at ePerformax, where they led multiple training projects and developed training materials. Wency holds a Bachelor of Science in Nursing from Colegio de Sta. Isabel and has earned certifications in Six Sigma and customer operations best practices.
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