Frances Dickerson

Frances Dickerson is an experienced IT professional with a diverse background spanning over two decades. Currently serving as a Systems Process Engineer at TDI Technologies, Inc. since November 2018, Frances provides tier 1 and 2 support for various operating systems and devices at Cox Communications. Previous roles include Senior IT Analyst at Cox Communications, Global IT Help Desk Analyst at Dell EMC, and IT Consultant at Computoss, where Frances managed projects and conducted feasibility studies. Frances has also held positions at Wells Fargo as a Financial Specialist, Deputy Clerk in the City of Salem, IT/Computer Instructor at Wakisha Charter School, and IT Consultant at Astra Zeneca and Visalign. Educational qualifications include a BS in Computer Science from Elizabeth City State University, a Project Management Certificate from the University of Delaware, and an Executive Program Certificate from The Tuck School of Business at Dartmouth.