Tess Usher is a solutions-driven Senior Business Analyst and Product Owner with extensive experience in leading cross-functional teams and driving process innovations. Currently, Tess works as a Sr. Business Intelligence Analyst at TDS® and has previously held roles at companies such as Great America Financial Services and CRST International, where they focused on optimizing operational efficiency and enhancing stakeholder communication. Tess has a strong background in documenting business requirements, facilitating Agile development, and managing key integration projects. They are also pursuing a degree in Occupational Therapy Assisting at Kirkwood Community College.
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