Shital Majithia

Shital Majithia is an experienced professional in supplier and client relationship management with a strong background in performance management. Currently serving as a Senior Supplier Manager at TDX Group since September 2021, Shital oversees the performance of debt collection suppliers, ensuring compliance and cost-effective outcomes. Previously, Shital worked as a Client Relationship Manager at Indesser, managing complex client relationships and driving service enhancements. Shital's earlier experience includes a role as Outsource Performance Manager at British Gas, where responsibilities included managing supplier performance, ensuring compliance, and fostering a service excellence culture. Shital began the career as a Customer Advisor at Hays and holds a Bachelor of Science degree in Business, Management, Marketing, and Related Support Services from De Montfort University.