Miranda Gratz

Miranda Gratz is an accomplished professional in the field of talent management and retail operations, currently serving as a Hiring Coordinator at TE Certified since February 2024. Previously, Miranda held the position of Talent Director at Chick-fil-A Restaurants from October 2021 to February 2024, where responsibilities included overseeing customer service operations and implementing strategies to enhance team performance and guest satisfaction. Prior to that role, Miranda was the Retail Sales Manager at Petland Retail Stores from August 2016 to August 2019, focusing on customer satisfaction, sales training, and maximizing profit opportunities. Miranda holds a Bachelor of Science in Marketing from the University of South Florida Muma College of Business and an Associate of Arts degree from State College of Florida-Manatee-Sarasota.