MW

Mspm Larry Watson

Product Support Team Lead at Teachable

Larry Watson has a diverse range of work experience. Larry has worked at Teachable since September 2020, initially as a Customer Support Specialist and later promoted to Senior Customer Customer Support Specialist. In these roles, they have conducted training sessions, updated documentation, provided daily support to customer-facing teams, and offered recommendations for customer assistance.

Prior to Teachable, Larry worked at Waymo as a Fleet Response Specialist from September 2018 to November 2019.

Larry also gained experience as a Marketing Project Manager Intern at RealSynch from June 2018 to August 2018, where they updated client information, created project trackers, established a marketing ecosystem, and conducted SWOT analysis.

Before that, Larry served as an Information Receptionist at the National Archives and Records Administration from November 2016 to November 2017. In this role, they used VISTA software for ticket sales, provided general information to visitors, and assisted in daily operations.

Larry's work history also includes serving in the US Army from 2010 to 2015. During this time, they held various roles, including Training and Support Manager, Operations Project Manager, and Allied Trade Engineer. In these positions, they were involved in tasks such as training coordination, personnel management, data management, system analysis, customer service, project planning, and documentation.

Overall, Larry Watson has a diverse background in customer support, project management, marketing, and military operations.

Larry Watson, MSPM, CSM has a diverse education background that spans multiple institutions and fields of study. In 2019, they obtained a Master of Science degree in Project Management from the University of Southern California. Prior to that, from 2016 to 2018, they pursued a Bachelor of Science degree in Applied Sociology at Texas State University. Larry also holds an Associate of Arts degree in Accounting Core, which they completed at Wake Technical Community College from 2015 to 2016. In 2006, they attended the University of North Carolina at Greensboro, where they studied Sociology.

In addition to their formal education, Larry has obtained several certifications. In November 2021, they earned a Lean Six Sigma Yellow Belt Certification from Alamance Community College. In July 2021, they completed the "Build a Website with HTML, CSS, and Github Pages Skill Path" program offered by Codecademy. Furthermore, in the same month, they became a Certified ScrumMaster® (CSM®) through the Scrum Alliance.

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Timeline

  • Product Support Team Lead

    April 1, 2023 - present

  • Senior Customer Customer Support Specialist

    February, 2022

  • Customer Support Specialist

    September, 2020