Simon Browning

Director, Customer Success Engineering - EMEA at Tealium

Simon Browning has a diverse work experience, starting in 2003 as a Test & Repair Engineer at Quantel, where they were responsible for testing and repairing proprietary hardware. Simon then transitioned to a 24hr Support Engineer role, providing first-line support to Quantel's customer base.

In 2009, Browning joined Snell as a Project Engineer, where they provided project commissioning and support to broadcast playout automation customers. Simon later became a Technical Applications Engineer, serving as a technical liaison and providing 3rd level support to customers.

Browning joined Encompass Digital Media Ltd in 2013 as a Lead System Engineer, supporting the Disney Broadcast System. Simon was responsible for 1st-3rd level support, client meetings, and resolving outstanding installation issues.

From 2013 to 2015, Browning worked as a Solutions Engineer at Tealium, where they onboarded and deployed new customers, provided training, and offered technical support. Simon then became a Support Manager, rolling out a new support team in EMEA and working with other department leads to ensure a smooth transition for customers.

Since July 2019, Browning has been serving as the Director of Customer Success Engineering at Tealium, leading the Customer Success Engineering team in EMEA, providing technical support and guidance to customers, and working cross-region to improve customer experiences.

Simon Browning attended Newbury College from 2003 to 2007, where they obtained an HNC degree in Electronic Engineering. Prior to that, they completed their GCSE education from Park House, Newbury from 1999 to 2003. During this time, their studies included subjects such as ICT, Maths, English, and Design & Tech. In addition to their formal education, Simon has acquired certifications such as the "Solutions for Selling Certification Badge!" from Tealium in August 2021 and an HNC Electronic Engineering certification from BTEC, although the specific month and year of obtaining the latter certification were not provided.

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Timeline

  • Director, Customer Success Engineering - EMEA

    July, 2019 - present

  • Support Manager

    November, 2015

  • Solutions Engineer

    March, 2013

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