TEAM Software by WorkWave
Melanie R. has extensive experience in customer support and advocacy, currently serving as a Customer Support Representative II at TEAM Software by WorkWave since June 2017, specializing in cloud-based ERP solutions for janitorial and security service contractors. Prior to this role, Melanie worked as a Product Support Analyst at CSG and a Bilingual Customer Experience Advocate at LinkedIn, showcasing strong communication skills in both English and another language. Melanie's background also includes significant contributions as a Bilingual Paralegal/Interpreter at Munnelly Law Office, focusing on legal documentation for criminal defense and immigration cases, and as a Bilingual DV/SA Advocate at YWCA Omaha, providing critical support and resources to victims of domestic violence and sexual assault.
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TEAM Software by WorkWave
TEAM Software develops cloud-based business solutions designed for contractors in the building service and security industries. Their fully integrated solutions range from award-winning financial, operations and workforce management, to time and attendance, to employee and customer self-service portals.They believe that profitability starts withpowerful technology infrastructure reinforced by innovative software and world-class support. Leveraging one integrated system drives efficiency across your organization, from back office functions to field-based operations to C-level decision-making. For service industry administrators who rely on close financial control and timely cost information, their web- and mobile-enabled solutions give you a complete picture of your profitability and position your business for growth despite shrinking margins and increasing competition.