Mike Williams

Mike Williams is an experienced IT professional with a robust background in systems engineering and network administration. Beginning as a Senior Field Service Technician at MCSI and MCPC from 2000 to 2002, Mike was responsible for technical support across large client accounts, with certifications in Microsoft, Cisco, Citrix, and Apple. At Hitchcock Fleming & Associates, starting in 2002, Mike has held various roles, including Assistant Network Administrator and Systems Engineer, where significant contributions included the implementation of a multi-VPN architecture, successful migration to cloud-based VOIP systems, and the development of cybersecurity protocols. Additionally, Mike has designed modern virtualization platforms resulting in a 50% reduction in infrastructure costs and has managed enterprise IT infrastructure across multiple states and time zones, enhancing productivity and ensuring near-zero downtime.