Katie Benjamin is a seasoned professional with extensive experience in administrative support, customer service, and business analysis, particularly within the healthcare sector. At Blue Cross Blue Shield of Michigan, Katie progressed through various roles, including Customer Service Representative and Senior Business Analyst, where responsibilities included advocating for member needs, preparing performance summaries, and identifying process improvement opportunities. Additionally, experiences at BrandSafway and the University of Michigan further refined skills in project management, data analysis, and marketing. Educational qualifications include a Bachelor of Arts in Communication and Media Studies from the University of Michigan and an International Baccalaureate from the International Academy.
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