TeamSupport is an award-winning B2B customer support software company that has created the single source B2B customer support to success solution with an emphasis on streamlined collaboration among teams and built around the entire B2B customer, rather than each individual ticket.

Information Technology

TeamSupport

TeamSupport's headquarters in Dallas, TX, United States

Grant Stanis

Hélène Vincent

Jonathan Lapinsky

Eric Harrington

Robert C. Johnson

The Software Development Team at TeamSupport is responsible for designing, building, and maintaining the company’s innovative B2B customer support software. This team collaborates closely with cross-functional groups to implement new features, enhance existing functionalities, and ensure code quality through rigorous testing and automation. Their ultimate goal is to deliver a seamless customer experience by creating robust solutions that facilitate better collaboration and support within businesses.

Software Development Team

The Customer Success Team at TeamSupport is dedicated to ensuring customers maximize the value of the B2B customer support software. This team focuses on onboarding new clients, providing ongoing support, and fostering strong relationships to ensure customer satisfaction and retention. By collaborating closely with both clients and internal teams, they aim to address challenges proactively and drive successful outcomes for every customer.

Customer Success Team

The Sales and Business Development team at TeamSupport is responsible for driving revenue growth by identifying and engaging potential clients, nurturing relationships, and closing deals. They focus on understanding customer needs, demonstrating the value of TeamSupport's B2B customer support solutions, and collaborating with other teams to ensure a seamless onboarding experience for new clients. Through strategic outreach and tailored presentations, this team plays a crucial role in expanding TeamSupport's market presence and achieving business objectives.

Sales and Business Development

This department focuses on enhancing customer satisfaction and managing interactions to ensure a positive experience.

Customer Engagement

This department oversees the strategic direction and management of the organization's board affairs.

Board Governance

This department focuses on assisting customers with inquiries, issues, and overall service satisfaction.

TeamSupport

Org chart

Board & advisors

Teams

Software Development Team

Customer Success Team

Sales and Business Development

Customer Engagement

Board Governance

Customer Support

Offices

TeamSupport

Org chart

Board & advisors

Teams

Software Development Team

Customer Success Team

Sales and Business Development

Customer Engagement

Board Governance

Customer Support

Offices

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