John Grayson Birkelbach

John Grayson Birkelbach has a diverse work experience spanning multiple companies and roles. John Grayson started their career in 2011 at HD Supply, where they served as a Hospitality/Healthcare Special Order Representative. In this role, they provided customer service and support for phone-in ordering and monitored logistics for all orders.

In 2012, Birkelbach joined ClubLocal LLC as a Lead Software Trainer. John Grayson assisted technicians in troubleshooting iPad applications, trained new hires, created training materials, and designed a training workshop.

From 2013 to 2014, Birkelbach worked at ReachLocal as a ReachCommerce SAAS Support & Training specialist. John Grayson was responsible for onboarding and training new home services merchants on a scheduling platform, creating training materials, and developing a technician mobile iPad application.

In 2015, Birkelbach joined AppFolio Inc. as a Property Management Onboarding Specialist. John Grayson provided onboarding support for new clients in the property management industry.

From 2016 to 2018, Birkelbach worked at FieldAware as a Senior Training Consultant, focusing on providing training and consulting services to clients.

Birkelbach's most recent position is with TeamSupport, where they started in 2018. John Grayson has held various roles within the company, including Onboarding Specialist, Customer Success Manager, and currently serves as a Technical Sales Engineer.

In their current role, Birkelbach is responsible for training new customers on TeamSupport's products and ensuring their success. John Grayson also provides technical sales support to clients.

Overall, Birkelbach has a strong background in training, customer support, and onboarding, with experience in the software, property management, and home services industries.

John Grayson Birkelbach has a diverse education history. John Grayson began their academic journey at Highland Park High School, where they obtained their High School diploma in 2004. After completing their secondary education, they pursued a Bachelor of Arts degree in Psychology at Texas State University from 2007 to 2010.

Furthering their studies, John attended Baylor University from 2004 to 2005, where they focused on Psychology and Religion. Although it is not specified whether they obtained a degree during this time, it played a role in their educational background.

In recent years, John returned to pursue higher education by enrolling at The King's University. From 2018 to 2022, they worked towards a Master's degree in Divinity/Ministry. This program allowed him to deepen their knowledge and skills in the field.

Additionally, John has obtained certifications from TeamSupport. In 2022, they received the TSU Knowledge PHD and TSU TeamSupport Certification. These certifications likely provided him with specialized knowledge and skills in customer support and related areas.

Overall, John Grayson Birkelbach's education history reflects their interests in psychology, religion, and ministry, along with a commitment to continuous learning and development.