Jennifer Baird

Jennifer Baird is an experienced onboarding and support specialist currently working at TeamUp since October 2023. Prior to this role, Jennifer served as a Remote Senior Customer Support Specialist at HubSpot from September 2020 to January 2023, where empowering users and maintaining a 95% customer satisfaction rate were key achievements. Previous positions include Customer Support Representative at FCR, focused on prioritizing emergency issues, and Tier 1 Tech Support at Blue Jeans Network, where policy development and team training were vital contributions. Jennifer also worked as a Premium Producer at WebEx, organizing and producing multiple webinars daily. An educational background includes an Associate's degree in Psychology from Umpqua Community College.