Edgar Hernandez R

Edgar Hernandez R has a diverse work experience spanning more than 15 years. Edgar is currently employed at Tebra as a Manager, Premium & Billco Customer Support since November 2021. Prior to this, they worked at Concentrix as a Team Leader from August 2017 to January 2020. Before that, they held various roles at Convergys, including Team Leader from November 2015 to July 2017, Internal Help Desk from November 2014 to October 2015, and Technical Support Specialist from October 2012 to November 2014. Edgar also worked at Bank of America as a Security and financial fraud specialist from June 2011 to July 2012. Earlier in their career, they worked at Innovative Data Solutions as a Fraud Investigator from March 2008 to May 2011 and as a Fraud Specialist from January 2008 to March 2008. Edgar's first professional role was at Fujitsu as a Technical Support Specialist from November 2006 to December 2007.

Edgar Hernandez R's education history includes the following:

- Edgar obtained a Scrum Master Professional Certificate (SMPC®) from ULACIT in March 2022.

- Edgar also completed a Scrum Master certification from ULACIT in March 2022.

- Edgar pursued a Bachelor's degree in Political Science and Government from Universidad de Costa Rica UCR but did not provide specific years of enrollment.

- Edgar obtained a Diploma in Business Administration and Management from Universidad Estatal a Distancia de Costa Rica, starting in 2023.

- Edgar completed additional certifications, such as "Creating a Leadership Development Program" from the Project Management Institute in July 2023, "Microsoft Azure Fundamentals (AZ-900) Cert Prep: 1 Cloud Concepts" from LinkedIn in July 2023, "Microsoft Azure Fundamentals (AZ-900) Cert Prep: 2 Azure Architecture and Services" from Microsoft in July 2023, "Becoming an Agile Coach" from LinkedIn in January 2023, "Critical Thinking" from the Project Management Institute in December 2022, "Lifelong Learning" from CertiProf in March 2022, "Leaders of Learning" from Harvard University through edX in August 2019, "International Coach, Trainer, and Speaker" from Maxwell Leadership in August 2018, "Marca Personal" from Fundación BiiA: Business & Innovation Institute of America in 2018 (specific month not provided), and "Microsoft Excel Avanzado" from Universidad Nacional in August 2017.

- There is an additional certification, "Agile at Work: Building Your Agile Team," but no details about the institution and the specific dates of completion were provided.