Marian G. is an experienced Information Technology professional currently serving as the Information Technology Service Delivery Manager at TECD Solutions Ltd since September 2024, overseeing service desk operations and spearheading automation and service improvements. Previously, roles included Head of Service at Rossair, Service Desk Manager at Air IT, and IT Operations & Service Management Manager at UKCloud Ltd, where responsibilities encompassed resource allocation, major incident management, and key IT Service Management processes. Earlier positions include Supplier Delivery Manager at APCOA Parking (UK) Ltd, Head of Technical Services at Convergent Risks, and IT Service Desk Manager at DXS UK Limited. Marian G. holds various qualifications, including ITIL® Foundation certification and a background in Marketing.