Itil4 Abiud Guzman

Abiud Guzman, an ITIL4 certified professional, serves as the IT Service Delivery Manager at Tech Heads, Inc. since April 2023. Previous experience includes roles as Supervisor-IT Production Support at Leupold + Stevens, Inc. and Supervisor - IT Service Operations at TEC Equipment, where Abiud also worked as an IT Support Specialist. Additional experience includes positions at ARIES INDUSTRIES as Systems Administrator/Lead ISST and at Johnson Controls in various technical lead roles. Earlier career highlights consist of a contract as PC Technician at Wheaton Franciscan Healthcare and a Teaching Assistant at ITT Technical Institute. Abiud’s foundational experience in logistics and inventory management includes positions as Dock Supervisor/Assistant Manager at Premier Warehousing and Order Selector/Receiver at McLane Company, Inc. Abiud holds an Associate of Applied Science degree in Computer Networking Systems from ITT Technical Institute.