Tech Impact
Johnathan Miranda-Sierra is an experienced professional currently serving as a Help Desk Technician and IT Consultant at Tech Impact since August 2022, where extensive technical and corporate professional development training has been completed, alongside ongoing certifications including CompTIA A+ and Cisco IT Essentials. Prior to this role, Johnathan worked as a Call Center Representative at CubeSmart from August 2020 to August 2022, developing critical thinking and problem-solving skills while addressing customer storage needs. Earlier experience includes serving as an Account Manager at STC Direct Philly from May 2019 to August 2020, where client communication and relationship building were key focuses. Johnathan is a graduate of Brooklyn Lab School.