Tech Impact
Johnathan Miranda-Sierra is an experienced professional currently serving as a Help Desk Technician and IT Consultant at Tech Impact since August 2022, where extensive technical and corporate professional development training has been completed, alongside ongoing certifications including CompTIA A+ and Cisco IT Essentials. Prior to this role, Johnathan worked as a Call Center Representative at CubeSmart from August 2020 to August 2022, developing critical thinking and problem-solving skills while addressing customer storage needs. Earlier experience includes serving as an Account Manager at STC Direct Philly from May 2019 to August 2020, where client communication and relationship building were key focuses. Johnathan is a graduate of Brooklyn Lab School.
Tech Impact
OUR MISSION Tech Impact is a nonprofit whose mission is to ensure all nonprofits can use technology to better serve our world. We believe technology can do amazing things, which is why we have partnered with hundreds of nonprofits organizations around the world since 2003: to help each one realize the potential of technology to achieve their mission. WHAT WE DO We provide hands-on technology support to nonprofits. We are the place nonprofits can call to make sense of anything from large-scale technology projects, to simple technology maintenance. We maintain and deploy a comprehensive suite of products and services that focus solely on the needs of nonprofits. We are the nonprofit behind npCloud and VolunteerConnect. We also provide affordable expertise in strategic technology planning, project management, database and application development. ITWORKS Through ITWorks, we help young adults (18-26) move into a career in IT. This award winning 16-week program gives them the training, certifications, and experience they need to compete for entry level positions. Our graduates improve their income by over 100% and improve their potential for life. OUR GOAL At Tech Impact, we help communities realize the potential of technology to improve outcomes. If you have an idea about how we can help the nonprofit organizations you work with, or a young adult you care about, please reach out. We look forward to your call.