Mona Jantzi

Mona Jantzi has extensive experience in customer management and revenue growth, serving on the Board of Directors at Tech Impact since May 2018. Previously, at Barclays Bank US, Mona held the position of Managing Director in Customer Revenue until retirement in December 2023, focusing on driving revenue for a $30 billion portfolio. Prior roles include Chief Customer Officer and Managing Director of Strategic Analytics and Customer Experience, where Mona led teams that enhanced customer engagement and supported product growth through analytical solutions. With a strong background in various leadership roles at companies such as Barclaycard, Capital One, and Citi, Mona has demonstrated expertise in managing customer lifecycles and engagement strategies. Educational qualifications include a BS from Carnegie Mellon University, an MS from NYU Stern School of Business, a coaching certification from Columbia University, and enrollment in a Master of Arts program in Mental Health Counseling at Wake Forest University.