Roshan Kumar is an experienced professional with a robust background in technical support and management roles across multiple companies. Currently serving as an Assistant Manager at Concentrix Daksh Services India Private Limited since July 2016, Roshan demonstrates leadership abilities and expertise in strategic planning and problem-solving. Additionally, Roshan has been a Senior Solutions Engineer at Tech Live Connect since June 2014, specializing in the installation and configuration of hardware and software, along with providing maintenance and troubleshooting support. Previous roles include serving as a Senior Subject Matter Expert in Operations at Concentrix and a Technical Support Engineer at Redington India Ltd, focusing on resolving hardware and software issues while ensuring a positive customer experience. Roshan holds a B.Com degree from the School of Open Learning, completed between 2009-2012.
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