Ira Phairouzia

Ira Phairouzia is a seasoned professional with a diverse background in business analysis and development within the IT and telecom sectors. Currently serving as a Senior Business Analyst for RPA at Tech Mahindra since April 2025, Ira focuses on analyzing business processes and identifying automation opportunities. Previous roles include Business Development Manager at R Systems, where responsibilities involved acquiring new business opportunities, and Engagement Manager at Tech Mahindra, emphasizing client communication and sales coordination. Ira's earlier experience encompasses positions as Associate Team Lead, Senior Analyst in Customer Experience, and Business Development Evangelist. Educational qualifications include a Master's degree in Managerial Psychology from HELP University and a Bachelor's degree in Psychology from Universitas Jenderal Achmad Yani.