Pushpendra Sharma

Pushpendra Sharma is an accomplished professional with extensive experience in service delivery management and operations within the IT industry. Currently serving as Service Delivery Head at Tech Mahindra since November 2019, Pushpendra focuses on maximizing new business from existing engagements. Prior experience includes a significant tenure at HCL Technologies from September 2006 to November 2019, where Pushpendra held various roles including Associate General Manager, Service Delivery Manager, Operations Manager, and Team Lead. In these capacities, Pushpendra excelled in writing Statements of Work (SOW), responding to Requests for Information (RFI) and Proposals (RFP), exceeding customer expectations, and ensuring the timely delivery of contractual obligations while managing complex operational challenges and team performance.