Ritu Mahey

Ritu Mahey is a seasoned professional with extensive experience in operations and client management across various prominent companies. Currently serving as a Client Partner at Tech Mahindra since May 2022, Ritu previously held the position of Senior Manager at Microsoft through HCL, where tenure lasted from November 2018 to June 2022. At Amazon, Ritu led an operations team of over 120 members to enhance the Alexa experience, focusing on artificial intelligence and natural language understanding. Earlier roles include Associate Manager at Accenture, overseeing operations for a major U.S. healthcare firm's insurance process, and Operations Delivery Manager at IBM Global Process Services, where Ritu managed back-office operations for a Nordic search firm. Ritu's career began at IBM as Deputy Manager of Quality, monitoring compliance for Delta Airlines. Ritu holds a Bachelor of Commerce degree in Accounting and Business/Management from Delhi University.