Franco Escalona

With over 10 years of IT professional experience, Franco has helped several BPO companies in building their technical infrastructure from the ground up. Before joining Techcel, Franco has worked with technology vendors, ISPs and telecommunication companies as a consultant. Having an experience as both vendor and client, he is primarily involved in implementing high level voice platforms, minimising organisational cost and making sure Service Level Agreements are met. In Techcel, Franco's strong experience in IT provided the nuts and bolts for the company's network infrastructure, web applications and vOIP platforms, ensuring high availability and security.