Kristen Lim is a skilled Software Support Analyst at TechFlow, Inc. since December 2015, where responsibilities include providing support for a proprietary web-based procurement application, assisting users with technical issues, performing quality assurance testing, delivering user training, and conducting in-depth data analysis. Prior to this role, Kristen served as a Content Acquisition & Resource Sharing ILL Unit Assistant at the University of California, San Diego from August 2013 to September 2015, managing the processing and lending of items in the Interlibrary Department and updating online databases. Kristen graduated with a Bachelor of Science in Applied Mathematics from UC San Diego in 2015 and holds a high school diploma from Torrey Pines High School, completed in 2011.
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