Lisa Cooper

Lisa Cooper has extensive experience in user experience (UX) research and strategies, particularly in the field of digital health. Lisa is currently the Director of the Digital Health User Experience at TechInsights, where they lead independent UX research on digital health products and services. Their role includes stakeholder and user needs gathering, UX evaluations, and design recommendations, among other tasks. Prior to this, Lisa was the Director of Digital Health Strategies at Strategy Analytics, where they conducted qualitative user research and provided insights on the digital health ecosystem. Lisa has also worked as an Independent UX Research Consultant, specializing in healthcare and digital inclusion. In their early career, Lisa held research roles at General Motors, Virginia Tech, Loughborough University, and the Human Sciences and Advanced Technology Research Institute.

Lisa Cooper completed their Bachelor's Degree in Ergonomics/Human Factors at Loughborough University from 1992 to 1996. Lisa then pursued a Master's Degree in Industrial and Systems Engineering, with a specialization in Human Factors Safety, at Virginia Tech from 1998 to 2000.