Joel Rusch

Joel Rusch is an experienced professional in quality assurance and technical writing, currently serving as Quality Assurance Manager and Quality Improvement Analyst at Technical Safety Services since December 2014. Responsibilities include managing continuous improvement projects, analyzing process performance, and supporting ISO 9001:2015 audits. Prior roles include Technical Writing Associate Manager and Technical Writer, focusing on documentation for regulatory compliance. Joel's experience also spans warranty analysis and administration at Caterpillar Inc. and Bucyrus International, as well as teaching English at Wuhan Foreign Languages School. A graduate of Wisconsin Lutheran College, Joel holds a B.A. in English and Music, complemented by a minor in Philosophy.