Braniff Yu has significant experience in service management and customer support, currently serving as the After Sales Service Manager at Technogym since March 2011, where leadership of over 50 Service Technicians across 13 states is a key responsibility. Strategic planning to enhance service operations and customer satisfaction has been a priority. Prior roles include Call Center Supervisor and Technical Support Specialist at Technogym, alongside experience as a Customer Service Representative at Verizon Wireless. An educational background includes a B.A. in Geography with a focus on Geographic Information Systems from the University of Washington and an Associate degree in Geographic Information Science and Cartography from Shoreline Community College.
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