Elisabetta Barana

Elisabetta Barana is a Digital Solutions Customer Success Manager at Technogym, where responsibilities include client support for Consumer Retention Strategy, data analysis of user engagement, and inspiring product development based on client success. Prior to this role, Elisabetta held various positions at YOOX NET-A-PORTER GROUP, including E-Commerce Global Customer Solution Manager and Business Readiness Manager, focusing on customer experience innovation, change management, and agile methodologies. Experience also includes roles as ECommerce Manager at The Level Group, Campaign Coordinator at Privalia, and Account and Project Manager at Neue Big, alongside an early career in insurance and casting direction. Elisabetta holds a Bachelor's degree in Media Communication and multiple certifications in Scrum and project management.