Technology Ventures
BB Cline-Thomas has a diverse work experience spanning over several years.
In 1995, they worked as a Research Analyst at Technical Assistance Research Programs (TARP), where they managed survey design and analyzed data to improve client relationships.
From 1997 to 2009, BB Cline-Thomas served as a Research Project Manager at Leadership 21, overseeing various research projects.
In 2010, they joined Verint-Systems as a Senior Manager in VOC Analytics, later becoming a Principal Consultant in VOC Analytics in 2014 and a Practice Leader in Customer Experience (CX) Professional Services in 2015.
In 2018, BB Cline-Thomas took on the role of Project Manager at both Technology Ventures and Freddie Mac in their Customer Experience Delivery Office.
Overall, BB Cline-Thomas has a strong background in research and customer experience management, with experience in project management and analytics.
BB Cline-Thomas, CCXP has a Bachelor's Degree in Sociology with a minor in Statistics from Virginia Tech. In addition, they have obtained certifications in Certified Customer Experience Professional (CCXP) from the Customer Experience Professionals Association (CXPA) and a Database Design Certificate from Penn State University. The specific obtainment months and years for these certifications are not provided.
Technology Ventures
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Technology Ventures, founded in 1998, delivers services and solutions that include IT and Financial Staffing, Government and Consulting Services as well as Solutions in support of our clients in the industry verticals of: