Kieran Downey

Kieran Downey has a diverse work experience history. Kieran is currently working as a Technical Support Engineer at TechSee since January 2022. Before that, they worked at WalkMe™ where they held various roles such as Tier 2 Technical Support Team Lead from February 2021 to December 2021, Technical Support Engineer from January 2020 to February 2021, and Tier 1 Technical Support Engineer from March 2019 to December 2019.

Prior to their time at WalkMe™, Kieran worked at 3 Birds Marketing LLC as a Senior Digital Evaluator from October 2017 to January 2019. In this role, they were responsible for supporting the Evaluation team, onboarding new Evaluators, and troubleshooting product bugs and client report discrepancies. Kieran also worked as a Digital Evaluator from May 2016 to October 2017, where they simulated the consumer experience for automotive industry clients, evaluated client websites, and ensured data accuracy.

Kieran's earlier work experience includes working as a Cashier/Delivery Driver at Assaggio's Italian Bistro, Market, & Pizzeria from April 2008 to May 2016, where they handled sales transactions and resolved customer concerns. Kieran also worked as a Marketing and Sponsorship Intern at Capital Area Soccer League (CASL) from February 2014 to May 2014, where they handled inquiries, produced sponsorship reports, and coordinated events. Kieran also has experience in operations and coaching from their time at North Carolina Lacrosse Academy from September 2007 to March 2014.

Kieran Downey obtained a Bachelor of Science degree in Sport Management, with an academic minor in Spanish, from North Carolina State University. Kieran attended the university from 2010 to 2014, focusing on the field of study of Parks, Recreation, and Tourism.