Sourjo Basu

Sourjo Basu currently serves as an Advisory Board Member at TechSee, a pioneering Visual Agentic AI platform for customer service, and as the Vice President of Customer Support at Ouro, overseeing strategy and operations. Previous experience includes a role as Customer Support Executive Consultant at CX Consulting, Director of CX and Care at Sony, and Senior Director of CX Operations at Altice USA, where leadership encompassed large teams and complex operational challenges in customer experience. Sourjo holds an MBA from Georgia Tech Scheller College of Business and a BS in Electrical Engineering from the Georgia Institute of Technology.