Dave McCollom

Dave McCollom is a seasoned professional with extensive experience in research and customer insights, currently serving as Research Manager at TechSmith Corporation since April 2006. McCollom manages a team focused on market research, customer insights, and user experience research, ensuring alignment with company goals. Prior roles at TechSmith include Customer Insights Manager, where McCollom conducted over 400 customer interviews to deliver valuable insights to product development, and Customer Success Manager, responsible for promoting customer adoption and satisfaction. McCollom's previous experience includes IT Specialist at Michigan State University, where responsibilities encompassed network administration and tech support. Educational qualifications include a Master’s degree in Educational Technology and a Bachelor’s degree in General Business, both from Michigan State University.