João Paulo Fernandes

João Paulo Fernandes is an IT Support Analyst at Tecnocomp Tecnologia e Serviços since June 2023, specializing in Service Desk activities, technical user support, and incident resolution. Previous experience includes a role as Agente Censitário de Administração e Informática at IBGE, managing administrative procedures and IT infrastructure for census activities, and a position at Mastervia Telecom providing remote technical support and equipment configuration. João Paulo began their career in security roles at Usina Alto Alegre S/A, where responsibilities included access control and visitor management. Academic qualifications include a Technologist degree in Computer Systems Analysis from UNOPAR and complementary courses in English and Computer Assembly and Maintenance.