Akshay Mishra

Akshay Mishra has extensive experience in product support and customer service across multiple companies. Currently serving as Senior Product Support at Teikametrics since October 2021, Akshay focuses on enhancing customer experiences for Self Service users through data and AI solutions. Previous roles include Product Support Analyst at UtilizeCore.com, where problem-solving and client follow-ups were emphasized, and Operations Trainer and Team Lead at Concentrix, which honed leadership and training skills. Additional experience as a Senior Consultant at Sutherland involved providing technical guidance in security solutions, while earlier work as a Customer Service Representative at A Connexion Bpo Services Private Limited focused on facilitating communication for a contractor sourcing firm. Akshay holds a Master's degree in Arts, Entertainment, and Media Management from KC College and a Bachelor's degree in Mass Communication from I C L s Motilal Jhunjhunwala Arts Science and Commerce College.