Taiwo Adeyemi

Taiwo Adeyemi is an experienced professional in the field of information technology and customer service management, currently serving as the Information Technology Service Delivery Manager (Microsoft Dynamics) at TeKnowledge since July 2024. Adeyemi oversees Microsoft Dynamics CRM (Power Platform NOAM) and previously held the position of Quality Analyst and Team Manager at Tek Experts, managing Microsoft Dynamics ERP (Finance & Operations). Prior experience includes a role as Escalation/Resolution Specialist at Access Bank Plc, where responsibilities encompassed resolving customer complaints and enhancing customer satisfaction. Additionally, prior positions include Quantity Surveyor/Project Supervisor at St. Omio Ventures and Sales Representative at AIICO Insurance PLC. Adeyemi holds a Bachelor of Technology in Quantity Surveying from the Federal University of Technology Akure and a Postgraduate Diploma in Customer Service Management from the Institute of Customer Relationship Management.