Patrick Hickey

EVP, Operations & Service Delivery at Tekestra

In a service-driven organization like Teksetra, Patrick Hickey offers more than 20 years of experience in leadership that strikes the right balance: Patrick’s focus is as much on delighting clients with exceptional results as it is on ensuring impressive margins. Always working on continuously improving his organization, Patrick has been recognized with successive promotions for this long history of providing value-added capabilities to Teksetra.

Patrick possesses that rare combination of deep technical prowess, business acumen, and understanding of how both attributes lead to highly valued, long-term client relationships. He has leveraged these skills to develop and execute labor optimization strategies, process alignment programs, continuous improvement initiatives, and more. Through his collaborative, team-driven leadership style, Patrick has developed a highly regarded professional services organization; both in the eyes of Teksetra and, most importantly, its clients.

Patrick is highly respected across Teksetra for his deep understanding of the data models and analytics required to make sound decisions – and for implementing programs that effectively advance professional services revenues up and to the right. As such, Patrick’s rich history in building the company’s presence within the banking and financial markets will be instrumental as Teksetra looks to expand into new markets. As always, both Patrick and his team stand ready to deliver.

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