Robert Lakin is a seasoned professional in the field of customer success and operations, currently serving as the Director of Strategy & Operations - Professional Services at Tekion Corp since April 2024. Prior experience includes senior roles at Gainsight, where Robert contributed as Senior Manager of Global Professional Services and Director of Strategic Engagement from May 2018 to April 2024. Additionally, Robert held the position of Director of Customer Success at Sage from 2015 to 2018, managing various success and support initiatives across North America and Australia. Robert's earlier roles span across notable companies such as EndoChoice, Surgical Information Systems, and RelayHealth, showcasing a robust background in professional services, customer success, and technical implementation. Before venturing into corporate environments, Robert operated as an artist manager and owner at Iron Lung Artist Agency and engaged in artist management at Graydot Records & Bulletproof Music. Robert is an alumnus of the Art Institute of Atlanta, where education was pursued from 1995 to 1997.
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