Flavia Oliveira Sousa has extensive experience in project management and client relations, currently serving as Gerente de Projetos and Coordenadora de Projetos at Teknisa since December 2013. Responsibilities include managing resources, costs, and risks in software implementation projects, utilizing agile methodologies for value delivery. Flavia has also held the position of Gerente de relacionamento com o cliente, overseeing key account management and process improvement. In an earlier role as Analista de Ensino à Distância, responsibilities involved creating accessible educational content to enhance system utilization and customer satisfaction. Prior experience at Sodexo as Gerente de unidade de operações included managing the production, distribution, and transportation of meals for 2000 to 2500 daily, along with oversight of planning, purchasing, inventory control, and personnel management. Flavia holds a postgraduate degree in Alimentos, Nutrição e Saúde from Centro Universitário de Belo Horizonte and a bachelor's degree in Nutrição from UNIFENAS.
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