Bireshwar Bhattacharya is currently the Global WFM Client Leader at TeKnowledge, where they focus on optimizing service levels and enhancing forecasting processes. With over a decade of expertise in workforce management, they have previously held leadership roles as Associate Director at Concentrix and Sr. Manager WFM at Convergys. Bireshwar's background also includes early experience in software development at Shivani Info Systems. They are committed to aligning workforce solutions with organizational goals to improve service delivery and operational outcomes.
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