Nikolay Apostolov is the Senior Operations Manager at Teknowledge, where they lead a global team in providing technical support for a diverse range of clients at Microsoft Delivery Partner Tek Experts. They previously held roles including Microsoft Azure Team Manager and Operations Manager, focusing on performance targets, customer satisfaction, and continuous improvement in IT service delivery. With a background in mechanical engineering from Technical High School and a Bachelor's Degree from University “Prof.d-r “Asen Zlatarov,” Nikolay excels in optimizing operational processes and resource management across international teams.
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