James Walsh is a UX Content Strategist currently serving as a Content Strategist III at Apple. They previously worked at GlobalLogic as a Senior Content Analyst in Machine Learning, where they reviewed and enhanced Large Language Model outputs for Google. Their extensive experience includes roles at IBM as a Content Producer for Watson Assistant, where they significantly improved documentation traffic and article quality, and as a Digital Content Manager at Formula. James holds two Master of Education degrees in Curriculum and Instruction, as well as a Bachelor of Arts in English Language and Literature from the University of Virginia.
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