Lipe Teixeira

Lipe Teixeira is an experienced ITSM Specialist with a robust background in service management across multiple organizations, including Avon, Nestlé, and Compugen Inc. Notable achievements include significant improvements in service levels and incident resolution times, as well as a reduction in ticket volumes at Avon and Nestlé. Lipe has demonstrated expertise in the deployment of ServiceNow, the development of IT security controls, and training teams in best practices. Educational qualifications include a degree in Computer Science, a diploma in Information Technology with honors, and a postgraduate degree in Information Security Management.