Erica Castillo

IT Help Desk Sales & Queue Manager at Telco Holdings

Erica Castillo has a range of work experience in sales and management roles. From 2012 to 2014, they worked as a Sales Manager for Advantage Solutions. Erica then moved to Sprint, where they worked from 2014 to 2016 as a Store Manager and Lead Retail Consultant. In 2016, they joined Comcast as a Cloud Solutions Sales Account Manager, specializing in SaaS and Microsoft Office 365. Erica stayed with Comcast until 2019, when they transitioned to Cogent Communications as a Regional Sales Manager. Currently, Erica works at Thinc Forward, where they hold the position of IT Help Desk Sales and Queue Manager.

From 2009 to 2012, Erica Castillo attended Monroe College, where they pursued a Bachelor's Degree in Hospitality Management with a minor in Marketing.

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