Shir Lavie is a Business Intelligence Analyst currently employed at PŸUR | Tele Columbus since October 2024, following a tenure as a Business Analyst at SCAILEX from August 2020 to October 2024. Prior experience includes working as an IT System Administrator and Customer Service Freelancer at Honeyspring Projects and a Customer Service Representative at Booking.com, where proficiency in handling customer requests and collaborating with international teams was developed. Additionally, Shir served as a System Administrator and call center shift manager in the Israeli Air Force, overseeing technical support operations. Academic qualifications include a Master's degree in Business Informatics from FernUniversität in Hagen (2023-2025) and a Bachelor's degree in Medical Computer Science from Brandenburgische Technische Universität Cottbus-Senftenberg (2018-2023). Further education includes a Certificate in Microsoft Windows Exchange Server 2013 and a foundational year for international students at the same university. The educational journey started with a high school diploma in Computer Science from The Hebrew Reali School.
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