Karin Walter

Karin Walter is an experienced professional in customer experience management, currently serving as Customer Experience Manager at Tele2 since January 2022. In this role, Karin is responsible for developing and implementing B2B customer experience strategies and frameworks, overseeing the VoC program, and driving initiatives to enhance customer-centricity within the organization. Previously, Karin worked at ICA Banken from August 2019 to January 2022 in various capacities, including Customer Experience Operations and Customer Insight Analyst, focusing on enhancing customer experiences and understanding customer needs. Earlier career roles include legal and economic consulting at Restate Bjurfors Isaksson Brolin AB, and underwriting assistance at Allianz Global Corporate & Specialty. Karin holds a Bachelor’s degree in Advertising & PR and a Master of Laws degree from Stockholm University, with additional education from The University of Western Australia.