Osama Hamada is a Senior Technical Support Engineer at Telecom Egypt, specializing in network troubleshooting and customer satisfaction. With over seven years of technical support experience, they focus on resolving technical issues related to domains, email, hosting, and Wi-Fi, while managing TCP/IP configurations and various technologies. Previously, Osama has served as an iOS App Developer from 2017 to 2023 and held several technical support roles at WE-telecom Egypt, contributing to high customer satisfaction scores. Osama holds a Bachelor's degree in Computers and Information from Assiut University, where they studied from 2012 to 2016.
This person is not in the org chart
This person is not in any teams
This person is not in any offices