Aya Samir

Aya Samir is a professional certified trainer with 14 years of experience, including 4 years in the e-learning industry and 4 years in call center training roles. Currently, Aya works as a Senior Training and Development Specialist at Telecommunicate where they continue to enhance employee skills through effective curriculum development and training programs. Aya has also taught English and held various roles in customer service and administrative support, working with companies like Nagwa, Majorel, and almentor. Throughout their career, Aya has demonstrated a commitment to boosting employee productivity and fostering strong client relationships.