Kevin Christopher is a seasoned CX Operations Manager with over 18 years of experience in customer experience management and business process outsourcing. Currently serving as a CX Manager at Telecontinent, Kevin has previously held significant roles in various companies, including Cigna Health Benefits, Scicom MSC Berhad, and Teleperformance, where they led operations in customer service and logistics. Kevin holds a Master of Business Administration from UNITAR Education Group and a BTEC Level 4 certification in International Contact Centre Management.
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