Helen Oni is an experienced professional in client service and service delivery management, currently serving as Client Service Manager at Telehouse Europe since September 2023 and as Service Delivery Manager at Digital Realty since November 2019. Prior roles include Global Service Delivery Manager at Zayo Group and Service Delivery Coordinator at BT, where recognition was received at the quarterly customer service awards for exceptional program management and process improvement. Early career experience includes positions as Service Manager at both XLN for small business and Nine Telecom Limited, directing service delivery and enhancing customer support operations. Helen holds a degree in Business Information Technology from the University of Greenwich, completed in 2007.
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