Pathmavathy Muthukaruppan

Pathmavathy Muthukaruppan currently serves as the Manager of Content & Lifestyle Sales at Telekom Malaysia Technology Services Sdn Bhd, a position held since October 2023. In this role, Pathmavathy has successfully led the development and implementation of training programs for the national sales team, established KPIs to evaluate training effectiveness, and collaborated with various internal stakeholders to align training resources with campaign strategies. Prior to Telekom Malaysia, Pathmavathy held positions at Astro, progressing from Senior Executive Quality Assurance to Assistant Manager Sales Marketing, where responsibilities included project management for promotional campaigns and overseeing quality assurance programs within customer service. Additionally, Pathmavathy possesses experience in customer service roles at OCBC Bank, Maybank, and TIME dotCom Berhad, showcasing a solid foundation in enhancing customer engagement and operational efficiency. Pathmavathy earned a Bachelor of Science degree in Human Development, Human Resources & Consumer Studies from Universiti Putra Malaysia.